Cat Hip & Joint

🚚 Shipping Policy

We offer free standard shipping on all orders over £26.99.

For orders below £26.99, a flat shipping fee of £3.99 applies.

Orders are processed within 1–2 business days, with delivery typically taking 2–4 business days depending on your location.

🔁 Return Policy

We hope you love your purchase, but if not, you may return your item(s) within 14 days of delivery, provided they meet the following conditions:

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  Items must be unused and in original condition
  
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  Product packaging must be intact
  
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  Proof of purchase (e.g. order number or receipt) is required
  

To initiate a return, please contact our customer service team for return instructions.

⚠️ Important Notes

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  Return shipping costs are the responsibility of the customer
  
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  Refunds will be issued to the original payment method
  
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  Original shipping fees (if any) are non-refundable, unless the item is faulty or incorrect